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CHRISTAMS PURCHASES:

Even though some of the purchases made over the festive season may be presents for a loved one, we kindly request that you continue to follow our normal procedures and adhere to our policies.

Please ensure that you check your order as soon as you have received it (even if it is a gift for someone else) and inform us as soon as possible after delivery if you have any problems with your purchase. This way we can avoid any disappointment on Christmas Day and resolve matters promptly. 

Any purchases after 17th November will carry an extended warranty - the warranty will start from Christmas Day (December 25th 2016) and not the date of delivery

IMPORTANT:
We cannot guarantee that any issues raised to us after 12th December will be fully resolved prior to Christmas day.

If you have any queries or issues please do not hesitate to contact our customer service team by email:  info@toyzworld.co.uk or call us on 01789 400031.

Our Customer Service team are available from 9:00am - 4:00pm Monday - Friday. We endeavour to reply to all emails within 24 hours.  Our offices are closed on the 24th - 27th December and the 1st January, during these periods and during weekends no customer service service support is available. 

 

Order Date

Earliest Delivery Date ( If ordered before 1PM)

Earliest Delivery Date ( If ordered before 1PM)

 

All Kids Electric Cars & Jeeps and Storm Racing Car Bed

All other items

Thursday 22nd December 2016

As normal- Next Working Day (Last order date for Christmas delivery)

As normal- Next Working Day

Friday 23rd December 2016

Wednesday 28th unless upgraded delivery for before 9:30AM,10:30AM & Noon services.

Wednesday 28th unless upgraded delivery for before 9:30AM,10:30AM & Noon services.

Saturday 24th December 2016

Thursday 29th December

Thursday 29th December

Sunday 25th December 2016

Thursday 29th December

Thursday 29th December

Monday 26th December 2016

Thursday 29th December

Thursday 29th December

Tuesday 27th December 2016

Thursday 29th December

Thursday 29th December

Wednesday 28th December 2016

Thursday 29th December

Thursday 29th December

Thursday 29th December 2016

Friday 30th December

Friday 30th December

Friday 30th December 2016

Tuesday 3rd January 

Tuesday 3rd January 

Saturday 31st December 2016

 Wednesday 4th January

Wednesday 4th January

Sunday 1st January    2017

Wednesday 4th January

Wednesday 4th January

Monday 2nd January   2017

Wednesday 4th January

Wednesday 4th January

Tuesday 3rd January  2017

Wednesday 4th January

Wednesday 4th January

Wednesday 4th January 2017

As normal- Next Working Day

As normal- Next Working Day

Thursday 5th January 2017

As normal- Next Working Day

As normal- Next Working Day

 

Please note all following postcodes are classed as remote areas by our couriers and will take up to 5 working days. BT, IV, IV40 +, HS, KA27-28, KW1 -14, KW15-17, PA20, PA21 -40, PA41-78, PH17-41, PH42-44, PH49-50, PO30-41, ZE, IM, TR21-25.

All personalised items are made to order and are sent straight from the printers using royal mail and can take up to 5 working days for delivery.

To avoid any dissapointment, please place your order as soon as possible to ensure goods are received in plenty of time for Christmas.  We use third party couriers to deliver your goods and Christmas is their busiest time of year.  There are sometimes situations and circumstances outside of our control that may effect these delivery timescales and there may be a delay to your delivery.  Please order in plenty of time for Christmas.